Terms and Conditions

  1. Acceptance of Terms of Use and Terms & Conditions and Amendments.Each time you use or access this Website, you agree to be bound by the Terms of Use and the Terms & Conditions (“Terms”) which may be amended from time to time with or without notice to you. In addition, if you are using a particular service on or through this Website, you will be subject to any rules or guidelines applicable to those services and they shall be incorporated by reference into these Terms. Please see our Privacy Policy, which is incorporated into these Terms by reference.
  1. Our Service
  2. You agree that the owners of this Website exclusively reserve the right and may at any time and without notice and any liability to you, modify or discontinue this web site and its services or delete the data you provide, whether temporarily or permanently. We shall have no responsibility or liability for the timeliness, deletion, failure to store, inaccuracy, or improper delivery of any data or information.
  1. Your Responsibilities and Registration Obligations
    In order to use this Website, you must register on our site, agree to provide truthful information when requested, and be at least eighteen (18) years of age or older. When registering, you explicitly agree to our Terms of Use as it may be, or modified by us from time to time, available here.
  1. Privacy Policy
  2. Registration data and other personally identifiable information that we may collect is subject to the terms of our Privacy Policy.
  1. Registration and Password
  2. You are responsible to maintain the confidentiality of your password and shall be responsible for all users via your registration and/or login, whether authorised or unauthorised by you. You agree to immediately notify us of any unauthorised use of your registration/user account or password.
  1. Your Conduct
  2. You agree that all information or data of any kind, whether text, software, code, music or sound, photographs or graphics, video or other materials (“Content”), publicly or privately provided, shall be the sole responsibility of the person providing the Content or the person whose user account is used. You agree that our Website may expose you to Content that may be objectionable or offensive. We shall not be responsible to you in any way for the Content that appears on this Website nor for any error or omission. You explicitly agree, in using this web site or any service provided, that you shall not:
    (a) provide any Content or perform any conduct that may be unlawful, illegal, threatening, harmful, abusive, harassing, stalking, tortious, defamatory, libellous, vulgar, obscene, offensive, objectionable, pornographic, designed to or does interfere or interrupt this Website or any service provided, infected with a virus or other destructive or deleterious programming routine, give rise to civil or criminal liability, or which may violate an applicable local, national or international law;
    (b) impersonate or misrepresent your association with any person or entity, or forge or otherwise seek to conceal or misrepresent the origin of any Content provided by you;
    (c) collect or harvest any data about other users;
    (d) provide or use this web site and any Content or service in any commercial manner or in any manner that would involve junk mail, spam, chain letters, pyramid schemes, or any other form of unauthorized advertising without our prior written consent;
    (e) provide any Content that may give rise to our civil or criminal liability or which may constitute or be considered a violation of any local, national or international law, including but not limited to laws relating to copyright, trademark, patent, or trade secrets.
  1. Third Party Services
    Goods and services of third parties may be advertised and/or made available on or through this website. Representations made regarding products and services provided by third parties are governed by the policies and representations made by these third parties. We shall not be liable for or be responsible in any manner for any of your dealings or interaction with third parties.
  1. Indemnification
    You agree to indemnify and hold us harmless, our subsidiaries, affiliates, related parties, officers, directors, employees, agents, independent contractors, advertisers, partners, and co-branders from any claim or demand, including reasonable attorney’s fees, that may be made by any third party, that is due to or arising out of your conduct or connection with this Website or service, your provision of Content, your violation of this Terms of Use or any other violation of the rights of another person or party.
  1. Disclaimer of warranties
    Your understand and agree that your use of this website and any services or content provided (the “service”) is made available and provided to you at your own risk. It is provided to you “as is” and we expressly disclaim all warranties of any kind, implied or express, including but not limited to the warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no Warranty, Implied or Express, that any part of the service will be uninterrupted, Error Free, Virus Free, Timely, Secure, Accurate, Reliable, of any quality, Nor that any content is safe in any manner for download. You understand and agree that neither we nor any Participant in the service provides professional advice of any kind and that use of such advice or any other information is solely at your own risk and without our liability of any kind.
  2. Some jurisdictions may not allow disclaimers of implied warranties and the above disclaimer may not apply to you only as it relates to implied warranties.
  1. Limitation of liability
    You expressly understand and agree that we shall not be liable for any direct, indirect, special, incidental, consequential or exemplary damages, including but not limited to, damages for loss of profits, loss (even if we have been advised of the possibility of such damages), resulting from or arising out of (1) the use of or the inability to use the service, (2) The cost to obtain substitute goods and/or services resulting from any transaction entered into on through the service, (3) Unauthorised access to or alteration of Data Transmissions, (4) Statements or conduct of any Third Party on the service, or (5) any other matter relating to the service. In some jurisdictions, it is not permitted to limit liability and therefore such limitations may not apply.
  1. Reservation of Rights
    We reserve all of our rights, including but not limited to any and all copyrights, trademarks, patents, trade secrets, and any other proprietary right that we may have in our web site, its content, and the goods and services that may be provided. The use of our rights and property requires our prior written consent. We are not providing you with any implied or express licenses or rights by making services available to you and you will have no rights to make any commercial uses of our Website or service without our prior written consent. We reserve the right to change these Conditions from time to time, and your continued use of the Website (or any part of) following such change shall be deemed to be your acceptance of such change. It is your responsibility to check regularly to determine whether the Terms and Conditions have been changed. If you do not agree to any change to the Terms and Conditions then you must immediately stop using the Website.
  1. Notification of Copyright Infringement
  2. If you believe that your property has been used in any way that would be considered copyright infringement or a violation of your intellectual property rights, please contact us.
  1. Applicable Law
    You agree that these Terms and Conditions and any dispute arising out of your use of this Website or our products or services shall be governed by and construed in accordance with local laws where the headquarters of the owner of this web site is located, without regard to its conflict of law provisions. By registering or using this web site and service you consent and submit to the exclusive jurisdiction and venue of the country or city where the headquarters of the owner of this web site is located.
  1. Miscellaneous Information
    (1) In the event that these Terms and Conditions conflicts with any law under which any provision may be held invalid by a court with jurisdiction over the parties, such provision will be interpreted to reflect the original intentions of the parties in accordance with applicable law, and the remainder of this Terms of Use will remain valid and intact;
    (2) The failure of either party to assert any right under this Terms of Use shall not be considered a waiver of any that party’s right and that right will remain in full force and effect;
    (3) You agree that without regard to any statue or contrary law that any claim or cause arising out of this web site or its services must be filed within one (1) year after such claim or cause arose or the claim shall be forever barred;
    (4) We may assign our rights and obligations under this Terms of Use and we shall be relieved of any further obligation.
  1. Limited Warranties
    Easi  Eight Amusement Sales (Pty) Ltd (Easi8) warrants that the products supplied are free from defects in workmanship and materials under normal use for a period of 180days (6 Months). If the product is returned to Easi8 or the dealer from which the product was obtained with 180 days (6 Months) of purchase, and Easi8 determines the product to be defective, and provided the product was not subject to misuse, abuse, misapplication or used in defective equipment, Easi8 will at its option either (1) repair the product, or (2) replace the defective product, upon your return of the product to Easi8 including all accessories.The Easi8 Warranty is a “Walk in Warranty”, therefore, the customer is fully responsible for transporting the goods purchased, back to Easi8 premises at the nominated address stipulated on the Invoice. For any claim on the Easi8 Warranty a valid proof of purchase must be supplied. You agree and acknowledge that the use of the products supplied to you by Easi8 is solely at your risk.In no event will Easi8 or any other party who has been involved in the production or delivery of the products be liable for special, direct, indirect or consequential damages, including loss of profit or inability to use the purchased product, even if Easi8 or such other party has been advised of the possibility of such damages. No relaxation or indulgence that Easi8 may grant will in anyway prejudice or be deemed a waiver of rights as set forth herein.These terms of Warranty are guided by, and are in compliance with the Consumer Protection Act.ALL WARRANTIES, INCLUDING IMPLIED WARRANTIES ARE LIMITED TO THE DURATION OF THE WARRANTY AS OUTLINED ABOVE.
  1. Return Policy
    • A Customer Authorisation Number will be issued for all Items to be returned. Customers can contact Easi8 Customer Service on +27 11 839 2994, Monday-Friday, 8am-5.00pm to discuss any returns and obtain an Authorisation Number.
    • Return Transport costs will be incurred by the Customer.
    • The cost for Redelivery of items returned, undelivered, will be for the Customers account.
    • Items must be returned within 7-14 days of authorisation.
    • Easi8 is compliant with the Consumer Protection Act therefore goods returned by Customers are subject to the Terms & Conditions of the Consumer Protection Act.
    • Items returned that have been removed from the original packaging will not be accepted and therefore no credit will be passed.  The items must be in the same packaged condition as at the time of purchase.
    • When items are returned and the condition has been determined as in the original state when purchased, a credit will be processed less the Restocking Fee.
    • No Returns will be accepted without prior authorisation.
    • No Returns will be processed on special order items.
    • No Returns will be processed on non-warranty items.
    • No Returns will be processed on Second Hand Electronic Items as such items will not carry a Warranty.

    Items returned under Warranty will be as per the Terms & Conditions stipulated under “Limited Warranty” in the general Terms & Conditions for Easi8.

    Note:  Easi Eight Amusement Sales recommends that you use Speed Services Couriers (South African Postal Services) for all returns as it offers shipment tracking through a 24 hours customer helpline. Should you choose to use a Courier that does not offer a tracking facility and the goods are lost then no refund or return will be considered.

  1. Delivery
    Easi Eight Amusement Sales take on local deliveries within Gauteng for all large product items. Easi8 will also deliver such products, Nationally, where installation is required. We also use Courier Services to deliver most small product items. In the case of delivery, only, of large product items a Courier Service will be used and the product items will be crated for protection against damages.

For delivery Cross Border, Easi 8 does not transport out of South Africa. Customers out of South Africa have to arrange their own Transport with a Transporter of their choice. Easi 8 can assist the customer in finding a suitable Transporter for Cross Border, where required.

The Customer also has a choice to collect their order by checking the “Collect” option online.

  1. Delivery Costs
    Delivery Costs within Gauteng and Nationally are included on the site as an Option to be checked when placing an order. For the purpose of delivery & installation, Nationally, prices can be obtained from our Sales Team at enquire@easi8.com or by contacting us on +27 11 839 2994.
  1. Undeliverable Packages
    The cost for Redelivery of items returned, undelivered, will be for the Customer’s account. See our Return Policy.In this event every attempt will be made to contact the Customer to make arrangements for redelivery.
  1. Undeliverable Packages
    The cost for Redelivery of items returned, undelivered, will be for the Customer’s account. See our Return Policy.
    In this event every attempt will be made to contact the Customer to make arrangements for redelivery.
  1. Restocking Fees
    Restocking fees are calculated from the date of delivery to the customer as follows:Stock returned within 7 days: 10% of the selling price of the returned items
    Stock returned within 14 days: 15% of the selling price of the returned itemsPlease note that the above Fees will only apply to items in good selling order. Items returned in an unacceptable condition will not be credited.Returned Items must be authorised by Easi8 prior to return
  1. International customers
    International Customers will be obliged to arrange their own Transport to the Country of Residence. International Transport Cost are not included for online orders.
    All export orders will include VAT.
  1. Payment Options and Pricing
    All transactions will be processed in South African Rands (ZAR). Easi Eight Amusement Sales endeavours to offer you competitive prices on current products; the total order price will include the price of the purchase plus any applicable sales tax and shipping charges. Prices are displayed excluding VAT and Delivery costs.Easi Eight Amusement Sales reserves the right to change pricing at any time without prior notice.

Credit Card

We accept Master Card and Visa Credit Cards. If a Credit Card is not available please utilise one of the other payment options, or simply log off and return to the site at a later time to complete the order. The order details will be saved online under “Account”. Username and Password will need to be entered on the site for access to the Account.

EFT (Electronic Fund Transfer)

Once the shopping cart is complete with the order, proceed to “Checkout” and follow the order processing instructions. Select the option to pay via EFT. Load Easi Eight Amusement Sales as a Beneficiary on Internet Banking and use the unique order number in the reference line for payment. This will ensure speedy processing and delivery of the selected products. 

Banking Details
Bank                            : Standard Bank
Branch                        : Johannesburg, South Africa
Branch No.                  : 000205
Account Name            : Easi Eight Amusement Sales (Pty) Ltd
Account No.                : 000092401
Account Type              : Current

Direct Deposit

Payment for products can be made through a direct deposit by going into the Bank and physically making the deposit into the Easi8 Account. On confirmation, the order will be processed for delivery / collection. Direct deposits will only be accepted in cash. No cheques will be accepted.

Banking Details:

Bank                            : Standard Bank
Branch                        : Johannesburg, South Africa
Branch No.                  : 000205
Account Name            : Easi Eight Amusement Sales (Pty) Ltd
Account No.                : 000092401
Account Type              : Current

  1. Security Policy
    Virtual Card Services process all credit card transactions. All credit card transactions are 128 bit Secure Socket Layers (SSL) encrypted. The company registration documents and the site’s registered domain name are checked and verified by Thawte, ensuring the cardholder and merchant that nobody can impersonate VCS to obtain confidential information.Virtual Card Services is committed to providing secure online services. All encryption complies with international standards. Encryption is used to protect the transmission of personal information when completing online transactions. Virtual Card Services Internet servers are protected by firewalls and intrusion detection systems.

The Merchant does not have access to credit details.

Virtual Card Services continually reviews and enhances its security in line with technological changes.

  1. Monitoring
    We have the right, but not the obligation, to monitor any activity and content associated with the Website. We may investigate any reported violation of these Conditions or complaints and take any action that we deem appropriate (which may include, but is not limited to, issuing warnings, suspending, terminating or attaching conditions to your access and/or removing any materials from the Website)
  1. Law
    All Conditions relating to your purchase from Easi Eight Amusement Sales will be exclusively governed by and construed in accordance with the laws of South Africa whose Courts will have exclusive jurisdiction in any dispute, save that we have the right, at our sole discretion, to commence and pursue proceedings in alternative jurisdictions.
  1. Consent
    I understand that all the designs and trademarks are registered to Easi Eight Amusement Sales and I hereby accept the terms and conditions. I undertake not to copy/duplicate the trademarks and designs directly or indirectly in anyway and understand the legal implications thereof. Should I be found to be in violation of this agreement I understand that I will be held liable for all legal costs incurred by Easi Eight Amusement Sales for any civil action or any legal action deemed necessary against me.
  1. Contact Details
    Physical address: 26 Lathe Street, Amalgam, Johannesburg, 2092, South Africa
    Postal address: P.O.Box 260, Crown Mines, South Africa, 2025
    Email address: enquire@easi8.com
    Phone numbers: +27 11 839 2994